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Contact us

Corrections, questions and partnership enquiries — we read everything.

Email us

The fastest way to reach us, for corrections, questions and partnerships.

[email protected]

Booking support

Changes, cancellations and refunds are handled by GetYourGuide, not by us.

GetYourGuide help centre

Plan your trip

Start with the full travel guide — it answers most of what people write in to ask.

Read the travel guide

Before you write

If your question is about a booking you have already made — changing a date, cancelling, a pickup point — please contact the tour operator or GetYourGuide directly. We are an independent guide, not a tour operator, and have no access to your booking.

We also cannot sell tickets or confirm opening times for the Sterkfontein Caves or Maropeng; for those, contact the sites themselves.

For most planning questions, the answer is probably already here: the travel guide, the getting there guide and the best time to visit page cover almost everything people ask us.

What we would love to hear about

  • Anything on this site that is out of date, wrong or unclear.
  • Changes to opening days, prices or access that you have seen on the ground.
  • A guide, lodge or experience in the Cradle that we have missed.
  • Press, media and partnership enquiries.

We aim to reply within a few working days.

Plan your visit

Make the Cradle of Humankind the highlight of your Johannesburg stay

Go underground at Sterkfontein, ride through time at Maropeng and meet lions in the afternoon. Compare half-day tours, full-day combos and balloon flights — and book in a couple of taps.